Next. Events and gatherings. We have to be going to events. We have to be collaborating and sponsoring events. Events are where it’s at. People are tired of staying indoors. People are tired of especially marketing reps. Think about who goes to all these, these are marketing reps.
So not you not home care marketing reps. You are people in training. Your referral partners, the referral sources, those marketing reps. They’re used to going to events. They’re used to going to all of the different activities and gatherings and networking and everything. They’re used to that stuff. These types of things have made a huge comeback and everyone’s keeping social distance. Everyone’s wearing masks. You probably have logo printed mask. I have logo printed mask.
I put one on later on. I’ll show it to you. You probably have those. So go to the events and gather people to these events. You need to be doing these events yourself. All right. But I want you to remember one thing about the events. This is super, super important. When you do these events and everything that I’m gonna for the rest of this session right here, your goal is to boost morale. Boosting morale. That’s what you’re trying to do. That’s what we have to do because I want to just paint the picture for a moment of what is happening in our referral sources.
Think about the hospitals. Think about the rehab centers, the nursing homes, the assisted livings and independent livings, the continuous care retirement communities, the adult day cares. All of these places where you have residents that are living or going to, to get care and treatment. As it was prior to six months ago. It already was a delicate place because you have people who are elderly, who are moving in, who are getting help and people pass away and there’s definitely like, takes a special person to work in a lot of these places. And they love their residents. You think about assisted living and CCRCs and independent living. They love their residents because they see them all the time. And you think about your own grandparents and great grandparents.
Those of you who’ve known them. For most of us you have a good relationship with your grandparents and they love you. So imagine you work at a place where there’s 80 of them and they’re nice to you and they talk to you and you have those couple of buddies and stuff. Enter COVID-19. The most susceptible population are the elderly and people with pre existing underlying conditions who are also the elderly. Right? Here in New Jersey, my state where I’m located, our state had the second highest death total from COVID-19. They’re about 16, 17,000 people die. Out of that 16, 17,000 people, like 6 to 7,000 of them were people who were living in nursing homes. They said that in our state of all the people in the whole state who live in a nursing home, 30% of the seniors die. 30%. So I want you to think for a second.
Imagine you work in that nursing home and you had a hundred seniors living here and 30 of them died in the last six months. Morale is low. They’re upset. They’re mourning. They are depressed. They have compliance and protocols and procedures, and they update every single week. You get used to this. Nope, Nope, Nope. You got to do this. Okay. This is how we do it, No no no. Now you got to do this. Now you got to wear this. They’re all wearing equipment. Many of them are wearing gowns and shields. Like this is how they go to work every day for the last six months. Believe me, nobody wants it to go more to the way that it was before than these folks. So when you do an event and a reason why you’re doing an event?
Yeah, you’re gonna get the business and you wanna get the business. You gotta remember, you’re there to boost their morale. All of my clients, these last six months, who’ve been doing the events that I’m gonna be sharing with you now and how to do these events. Every single one of them has told me, after they do it they are first like, ‘I don’t know if I’m going to do it.’ And then they commit, we get them to do it. And when they do it, they all come back and they’re like, ‘Steve,’ the administrator came out and was like, ‘thank you so much for doing this for us.
We’re all depressed. We’re all stressed out and at each other’s throats and you gave us a taste of normalcy and we are so grateful for it.’ As a matter of fact, I wanna show you something. Just last night, just last night I got a text message from one of my clients down in Gainesville, Florida. Florida Gators, Right? That’s what a university is. And she sends me this message, right? And I’ll read it, Christina, ‘professor H sorry to bug you so late, but I am so pumped up about this. The executive director of the village just left us the best review on Facebook.
Everything that you’ve been saying 10 times in writing. the proof is in the pudding. This stuff works.’ And then here’s a picture of screenshot she sent me of what the administrator of the place said. ‘Incredible caring, compassionate leadership and company, always giving back and supporting our community.’ I’m telling you it works. And they’re getting a ton of business. She went from being the number 10 franchisee in her franchise system to being the number 3 over the last three, four months, working with us on the program. She jumped in her franchise, right? By doing these things. And she’s boosting the morale. The people when she shows up they’re happy.
This is how she’s getting the face to face conduct. They’re happy to see her when she shows up and everybody comes outside and she does stuff. So remember that, you’re trying to boost the morale for your counterparts who are really down and in the dumps right now, because where they work is so affected. Even if they didn’t have a lot of cases. They’re still affected by what’s happening more than anywhere else on the planet.
President and Owner of Hurricane Marketing Enterprises
Steve Weiss has been in Marketing and Sales his entire life. At age 14, he owned “Neighborhood Kids Landscaping Services” where he cared for lawns around his school schedule. While in College, he sold Cutco Knives, and his honors received then were “Top Sales Rep” in 2000, he helped the Middlesex office have its first Million Dollar year in 2001, and ran the number 1 branch in productivity in the company (out of 400 locations) in 2002.
In 2005 Steve joined Care Choice (A Private Pay Home Care Company) and grew it from 16 active clients to maintaining a census of over 100, growing annual revenues from $750,000 to nearly $5 Million in just 4 short years. Eventually, he became Vice President and partner before selling the company to Senior Bridge. During his time there, Steve was recognized 14 for 14 months straight as a Top Sales Person in Inquiries, Starts, and New Revenue.
In June of 2012, Steve founded and became the President of Hurricane Marketing Enterprises where he currently is a Motivational Speaker, Business Seminar Leader, and Consultant/Coach to clients across the country.
Steve is happily married to his beloved wife Susan, and is the proud father of Steven, Sydney and Sienna who are the light of his life. Lastly, Steve went to school to be a Minister and aspires to accomplish that mission as a second career by age 45.
Latest posts by Steve "The Hurricane" (see all)
- Referrals, Revenue & Retention Tips – 30 Minutes with Steve “The Hurricane” - November 21, 2020
- Key Marketing Tip For The End of The Year - November 13, 2020
- What your Clients and Caregivers think about Covid-19, now. - November 7, 2020